True Homes, a USA Today's 2024 Top Workplace is growing in South Charlotte, NC! Because of this growth, we are searching for a new Construction Manager or what we refer to as a "Personal Builder" to join our Field Operations team in the Greater Charlotte area. If you are looking to join a team that values you and want to be part of a company that takes a new approach to home building and workplace culture, please apply now!

The Personal Builder is responsible for the new home quality, budget control, schedule conformance, and client experience of each home that is built in their community. The Personal Builder manages the day-to-day construction process in accordance with the Construction Compass philosophies and guidelines.

Responsibilities:

• Provides a uniquely exceptional environment to trade partners through daily words, actions, and attitudes that result in value creation
• Ensures that every job is ready for every trade
• Develops and maintains personal organizational systems in combination with the Construction Compass Philosophy
• Communicates with the Market Partner – Plant weekly to review key areas of Construction Compass and Field Performance Objectives
• Builds each home according to the quality guidelines and performance standards
• Exposes truth by reporting deviations, inefficiencies, and problems on the Plant Floor daily
• Approves all work for payment according to the performance standards and quality guidelines
• Completes all homes according to the schedule template
• Updates and monitors all schedules daily to ensure job readiness and gate conformance
• Manages Variance Purchase Orders (VPO) and Indirect VPOs according to the guidelines and processes
• Resolves all client issues immediately and permanently
• Delivers a uniquely exceptional experience for every client
• Delivers a uniquely exceptional environment for every trade partner
• Performs other duties as needed or required

Results/Accountability:

• Achieves Field Performance Objectives
• Achieves a minimum of 36 completions per year
• Delivers a uniquely exceptional experience for every client as measured by 95% Willingness to Refer and 80% Enthusiasm ratings per outside survey
• Delivers a uniquely exceptional environment for every trade as measured by Job Readiness ratings and Trade Survey results

Qualifications:

• High school diploma or GED required
• Bachelor’s degree in Construction Management preferred
• One or more years of residential or construction supervisory experience preferred
• Valid driver’s license, current automobile insurance, and reliable personal transportation required for daily travel

General Requirements:

• Excellent attention to detail
• Ability to multi-task
• Must be able to work independently
• Strong communication skills, written, and verbal skills
• Strong organizational skills
• Ability to work in a fast-paced environment
• Regularly drive between jobs during the workday
• Comply with all company policies and procedures

• Demonstrate the qualities and character traits as defined in the True Difference

Physical Requirements:

• Ability to traverse homes, residential communities, and ungraded lots
• Ability to ascend/descend stairs and ladders
• Ability to move one’s self in confined spaces
• Ability to lift up to 25 pounds without assistance

Working Conditions:

While performing the duties of this position, the associate is regularly exposed to outside weather conditions, which may include wet and/or humid conditions and extreme cold or extreme heat.